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Frequently Asked Questions (FAQs)
🛍️ 1. How do I place an order on Juvoo.in?
Simply browse our collections, select your favorite products, add them to your cart, and proceed to checkout. You can pay using multiple secure payment options.
📦 2. When will my order be delivered?
Orders are usually delivered within 5–7 business days, depending on your location. You will receive an email and SMS with tracking details once the order is shipped.
🔄 3. Can I return a product?
Yes! We accept returns for damaged, defective, or incorrect items within 7 days of delivery. Please read our Returns & Refunds Policy for details.
💳 4. What payment methods do you accept?
We accept:
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UPI
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Debit/Credit Cards
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Net Banking
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Wallets (Paytm, PhonePe, etc.)
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Cash on Delivery (available in selected areas)
🧾 5. Can I cancel my order?
You can cancel your order within 12 hours of placing it by contacting our support team at support@juvoo.in. Once shipped, orders cannot be canceled.
📮 6. Is Cash on Delivery (COD) available?
Yes, COD is available on select products and pin codes. You’ll see the COD option at checkout if your area qualifies.
🔐 7. Is it safe to shop on Juvoo.in?
Absolutely. We use industry-standard SSL encryption to keep your personal and payment data 100% secure.
🎁 8. Do you offer gift wrapping or personalized notes?
Yes, gift wrapping and custom messages are available for select items during checkout.
🌍 9. Do you ship internationally?
Currently, we only deliver within India. International shipping will be available soon.
🧑💼 10. How do I contact Juvoo.in?
For any query, feedback, or support, reach out to:
📧 Email: support@juvoo.in
🏢 Head Office: Juvoo Online Services Pvt. Ltd., E-Commerce Division, India